Summary: s0pm takes your privacy seriously. We only collect information that is necessary, never sell it, and store it with the highest level of security. Thank you for taking the time to read this policy in full.
01 Introduction & Scope
S0pm.bet ("Platform", "we", "us") operates an international-standard online betting and gaming service for users in Bangladesh. This Privacy Policy ("Policy") applies to our website, mobile app, and all associated services.
This Privacy Policy explains: what personal information we collect, how that information is used, under what circumstances it may be shared, and what rights you have over your data. By using any s0pm service, you are considered to have accepted this Privacy Policy.
We comply with applicable international data protection regulations and are committed to safeguarding the personal information of our users. s0pm believes that transparency and trust are the foundation of any lasting relationship.
This policy is written in Bengali. In the event of any linguistic discrepancy, the Bengali version shall be considered definitive.
02 What Information We Collect
S0pm only collects information that is strictly necessary to provide our services. We consciously avoid gathering data beyond what is needed. The main categories of information we collect are outlined below:
| Data Type | Details | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | To complete age verification and KYC |
| Contact Information | Email, phone number, address | For account verification and customer support. |
| Financial Information | BKash/Nagad number, bank account details | For deposit and withdrawal processing. |
| Technical Information | IP address, device information, browser | For security and fraud prevention. |
| Activity Information | Betting history, login timestamps, session data | For service improvement and responsible betting. |
The information above may be collected directly from you (during registration or transactions), automatically (via cookies and technical methods), or through third-party verification agencies.
03 Purpose of Data Use
S0pm uses collected data only for specific, legitimate purposes. The key reasons we use your information are:
- Account Management: Your information is used for registration, login, and account verification.
- Service Delivery: We collect information to properly manage betting, gaming, and financial transactions.
- Security Assurance: Data is analyzed to prevent fraud, money laundering, and account hacking.
- Legal Compliance: To meet the requirements of licensing authorities and regulatory bodies.
- Customer Support: To resolve your complaints and issues promptly.
- Service Improvement: To analyze user experience and improve the platform.
- Relevant Contact: To send you promotions and updates tailored to your preferences (with your consent).
Our Commitment: s0pm will never use your data beyond the purposes stated in this policy. Should we need to use your information for any new purpose, fresh consent will be obtained from you.
04 Data Sharing & Disclosure
S0pm never sells your personal information to third parties for commercial purposes. However, limited data may be shared in the following circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, or your bank to process deposits and withdrawals. These institutions operate under their own privacy policies.
- KYC Verification Provider: Limited information may be shared with authorized third parties for identity and age verification purposes.
- Law Enforcement Agencies: We are legally obligated to provide information in accordance with court orders or government directives.
- Licensing Authority: We are required to share necessary information with regulatory authorities to maintain our operating license.
- Technology Partners: Technology providers supporting platform operations may be granted limited access, but are bound by strict confidentiality agreements.
Your data is not shared for any reason beyond those listed above. A confidentiality agreement is in place with all third parties before any data is shared.
05 Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the s0pm website to enhance your experience. Cookies are small data files stored in your browser that help us deliver our services smoothly.
| Cookie Type | Purpose | Can it be disabled? |
|---|---|---|
| Essential Cookies | To maintain login sessions and security | No (required for the service) |
| Functional Cookies | To remember your language and preferences. | Yes |
| Analytics Cookies | To analyze user behavior and improve our services | Yes |
| Marketing Cookies | To show relevant ads and promotions | Yes |
Cookies can be managed through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services. When you first visit the website, we ask for your cookie consent and save your preferences.
06 Data Storage & Security
S0pm follows the highest industry standards to store and protect your data. The key features of our security framework are:
- SSL 256-bit Encryption: Advanced encryption is applied to all data transfers.
- Firewall Protection: Multi-layered firewalls and an intrusion detection system are kept active at all times.
- Regular Security Audits: Third-party security experts conduct regular security audits.
- Data Backup: Regular backups are maintained to ensure no data is lost.
- Access Control: Staff are only granted access to information required for their specific role.
Your data is retained for as long as your account remains active or as required to meet legal obligations. Upon account closure, data is kept for the minimum period required by regulatory rules, then securely deleted.
In the event of a security breach, we will promptly notify affected users in accordance with applicable law and take all necessary measures.
07 Your Rights
Under s0pm's Privacy Policy, you are entitled to the following rights. To exercise any of these rights, please contact our support team directly.
You may request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request that your data be deleted.
In certain cases, you may request that the processing of your data be restricted.
You may request your data in a structured, portable format.
You may object to the use of your data for specific purposes.
To exercise any of the rights listed above support@s0pm.betto send us an email. We will respond to your request within 30 business days. Identity verification may be required in some cases.
08 Children's Privacy
S0pm is a service strictly for adults (18+). We do not knowingly collect personal information from minors. Age verification is mandatory at registration, and minors are not permitted to create an account.
If we are notified that a minor's information has been collected inadvertently, we will immediately close the account and delete all associated data. If you have information regarding this, please contact us support@s0pm.bet.
For Parents: If you suspect your child is using an online betting platform, please contact us immediately. We will work with you to ensure responsible gaming.
09 Policy Changes
S0pm may update this Privacy Policy from time to time — whether due to changes in our services, legal requirements, or to further strengthen user protection. For significant changes, we will notify you through the following means:
- A notification will be sent to your registered email address.
- A notice will be displayed upon logging into the platform regarding any changes.
- The "Last Updated" date on this page will be revised accordingly.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you object to the changes, you may request that your account be closed.
To view a previous version of our Privacy Policy, please contact the support team.
10 Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to resolve your issues promptly.
- Email: support@s0pm.bet
- Live Chat: Once logged in, live chat support is available directly on the platform — 24 hours a day, 7 days a week.
- Help Center: Help Center Find detailed answers to common questions on this page.
Upon receiving a privacy request, we will provide an initial response within 3 business days and aim to deliver a full resolution within 30 business days.
This Privacy Policy was last January 2026Updated on . s0pm remains fully committed to your trust and privacy.